{"id":5328,"date":"2014-10-17T00:00:00","date_gmt":"2014-10-16T22:00:00","guid":{"rendered":"https:\/\/www.ludwigvandam.nl\/changes-at-hard-franchise-formula-albert-heijn\/"},"modified":"2023-07-07T17:34:53","modified_gmt":"2023-07-07T15:34:53","slug":"changes-at-hard-franchise-formula-albert-heijn","status":"publish","type":"post","link":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/","title":{"rendered":"Changes at hard franchise formula Albert Heijn"},"content":{"rendered":"<p><span style=\"font-size: 10pt;\">To what extent can a franchisee require the franchisor to make changes to the formula? The District Court of Noord-Holland has ruled in summary proceedings of  <\/span><a style=\"font-size: 10pt;\" href=\"http:\/\/deeplink.rechtspraak.nl\/uitspraak?id=ECLI:NL:RBNHO:2014:9474\">September 11, 2014 (ECLI:NL:RBNHO:2014:9474)<\/a><span style=\"font-size: 10pt;\">  ruled on the claim of an Albert Heijn franchisee who demanded from Albert Heijn that Albert Heijn cooperate in installing a so-called Ageviewer. An Ageviewer is a system for checking the age of customers who want to buy age-related products, such as alcoholic beverages and tobacco.<\/span><\/p>\n<p><span style=\"font-size: 10pt;\">It has been established that Albert Heijn&#8217;s franchise formula is one in which the cooperation is bound by strict rules that affect almost all areas of business operations, the so-called &#8216;hard franchise&#8217;. The cash register system that is prescribed for franchisees has a control mechanism whereby the cash register blocks when an age-related product is scanned by the cash register. The cashier must then carry out a check.<\/span><\/p>\n<p><span style=\"font-size: 10pt;\">The franchisee in question states that carrying out an age check for certain products is a legal obligation and that Ageviewer can improve the effectiveness of the check. The franchisee has informed Albert Heijn that it wants to introduce a new control system whereby a better estimate of the age can be made centrally based on camera images. Apparently, the use of Ageviewer requires Albert Heijn to enable the connection to the existing cash register system.  &nbsp;Albert Heijn has indicated that it does not want to participate in this.<\/span><\/p>\n<p><span style=\"font-size: 10pt;\">Albert Heijn has indicated that although the existing system is not 100% effective, there is also no legal obligation to introduce Ageviewer. Albert Heijn also believes that Ageviewer is at odds with its obligations&nbsp; the Personal Data Protection Act (Wbp). Albert Heijn also points to the interests of the chain and the interests of the other franchisees. The court follows Albert Heijn in its argument and is of the opinion that, given the nature of the franchise relationship (in the context of the \u201chard franchise\u201d formula), this matter should be settled collectively and uniformly with the franchisees.<\/span><\/p>\n<p><span style=\"font-size: 10pt;\">It does not follow from this ruling that the franchisee should not apply additional control mechanisms himself. It is possible that if the claim had been formulated differently, the outcome would have been different. For example, the franchisee could have directed the claim against an obligation on Albert Heijn to disclose certain data from the cash register system, so that the franchisee itself has the opportunity to effect an alternative identification of age-related products.<\/span><\/p>\n<p><span style=\"font-size: 10pt;\">in short,&nbsp; with \u201chard franchising\u201d individual deviations and exceptions from the formula can sometimes be difficult to make, especially if the interests of the franchisees are well-functioning. Such a consultation structure will be carefully considered in the interest of the collective. With \u201csoft franchising\u201d individual franchisees will have more space and freedom to follow their own course.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 10pt;\">mr. AW Dolphijn \u2013 Franchise lawyer<\/span><\/p>\n<p>Ludwig &amp; Van Dam Advocaten Franchise attorneys, franchise legal advice.&nbsp;<span style=\"font-size: 10pt;\">Do you want to respond? Mail to&nbsp;<\/span><a style=\"font-size: 10pt;\" href=\"mailto:dolphijn@ludwigvandam.nl\">dolphijn@ludwigvandam.nl<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To what extent can a franchisee require the franchisor to make changes to the formula?<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[214],"tags":[227,286,232,225,279],"class_list":["post-5328","post","type-post","status-publish","format-standard","hentry","category-statements-current-affairs","tag-collective","tag-franchise-association","tag-franchisees-collective","tag-franchisor","tag-supermarket-industry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Changes at hard franchise formula Albert Heijn - Ludwig &amp; van Dam Advocaten<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Changes at hard franchise formula Albert Heijn - Ludwig &amp; van Dam Advocaten\" \/>\n<meta property=\"og:description\" content=\"To what extent can a franchisee require the franchisor to make changes to the formula?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/\" \/>\n<meta property=\"og:site_name\" content=\"Ludwig &amp; van Dam Advocaten\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Ludwig-Van-Dam-Advocaten-110636798959526\" \/>\n<meta property=\"article:published_time\" content=\"2014-10-16T22:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-07T15:34:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ludwigvandam.nl\/wp-content\/uploads\/2021\/01\/lvd_logo_2x.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"155\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"mr. A.W. Dolphijn\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"mr. A.W. Dolphijn\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/changes-at-hard-franchise-formula-albert-heijn\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/changes-at-hard-franchise-formula-albert-heijn\\\/\"},\"author\":{\"name\":\"mr. A.W. Dolphijn\",\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/#\\\/schema\\\/person\\\/9565c71af3a2fb3f6578139541db1cb1\"},\"headline\":\"Changes at hard franchise formula Albert Heijn\",\"datePublished\":\"2014-10-16T22:00:00+00:00\",\"dateModified\":\"2023-07-07T15:34:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/changes-at-hard-franchise-formula-albert-heijn\\\/\"},\"wordCount\":499,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/#organization\"},\"keywords\":[\"collective\",\"Franchise Association\",\"franchisees collective\",\"franchisor\",\"supermarket industry\"],\"articleSection\":[\"Statements &amp; current affairs\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/changes-at-hard-franchise-formula-albert-heijn\\\/\",\"url\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/changes-at-hard-franchise-formula-albert-heijn\\\/\",\"name\":\"Changes at hard franchise formula Albert Heijn - Ludwig &amp; van Dam Advocaten\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/#website\"},\"datePublished\":\"2014-10-16T22:00:00+00:00\",\"dateModified\":\"2023-07-07T15:34:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/changes-at-hard-franchise-formula-albert-heijn\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/changes-at-hard-franchise-formula-albert-heijn\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/changes-at-hard-franchise-formula-albert-heijn\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Changes at hard franchise formula Albert Heijn\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/\",\"name\":\"Ludwig &amp; van Dam Advocaten\",\"description\":\"Franchiseadvocaten\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/#organization\",\"name\":\"Ludwig & van Dam Advocaten\",\"url\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/lvd_logo_600.png\",\"contentUrl\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/lvd_logo_600.png\",\"width\":600,\"height\":93,\"caption\":\"Ludwig & van Dam Advocaten\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Ludwig-Van-Dam-Advocaten-110636798959526\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/ludwig-&amp;-van-dam-advocaten\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ludwigvandam.nl\\\/en\\\/#\\\/schema\\\/person\\\/9565c71af3a2fb3f6578139541db1cb1\",\"name\":\"mr. A.W. Dolphijn\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ab3c996acc914c5b151a8d3e361c2080aca0e2eccc1b39c88afa0106f18ab640?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ab3c996acc914c5b151a8d3e361c2080aca0e2eccc1b39c88afa0106f18ab640?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ab3c996acc914c5b151a8d3e361c2080aca0e2eccc1b39c88afa0106f18ab640?s=96&d=mm&r=g\",\"caption\":\"mr. A.W. Dolphijn\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Changes at hard franchise formula Albert Heijn - Ludwig &amp; van Dam Advocaten","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/","og_locale":"en_US","og_type":"article","og_title":"Changes at hard franchise formula Albert Heijn - Ludwig &amp; van Dam Advocaten","og_description":"To what extent can a franchisee require the franchisor to make changes to the formula?","og_url":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/","og_site_name":"Ludwig &amp; van Dam Advocaten","article_publisher":"https:\/\/www.facebook.com\/Ludwig-Van-Dam-Advocaten-110636798959526","article_published_time":"2014-10-16T22:00:00+00:00","article_modified_time":"2023-07-07T15:34:53+00:00","og_image":[{"width":1000,"height":155,"url":"https:\/\/www.ludwigvandam.nl\/wp-content\/uploads\/2021\/01\/lvd_logo_2x.png","type":"image\/png"}],"author":"mr. A.W. Dolphijn","twitter_card":"summary_large_image","twitter_misc":{"Written by":"mr. A.W. Dolphijn","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/#article","isPartOf":{"@id":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/"},"author":{"name":"mr. A.W. Dolphijn","@id":"https:\/\/www.ludwigvandam.nl\/en\/#\/schema\/person\/9565c71af3a2fb3f6578139541db1cb1"},"headline":"Changes at hard franchise formula Albert Heijn","datePublished":"2014-10-16T22:00:00+00:00","dateModified":"2023-07-07T15:34:53+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/"},"wordCount":499,"publisher":{"@id":"https:\/\/www.ludwigvandam.nl\/en\/#organization"},"keywords":["collective","Franchise Association","franchisees collective","franchisor","supermarket industry"],"articleSection":["Statements &amp; current affairs"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/","url":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/","name":"Changes at hard franchise formula Albert Heijn - Ludwig &amp; van Dam Advocaten","isPartOf":{"@id":"https:\/\/www.ludwigvandam.nl\/en\/#website"},"datePublished":"2014-10-16T22:00:00+00:00","dateModified":"2023-07-07T15:34:53+00:00","breadcrumb":{"@id":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.ludwigvandam.nl\/en\/changes-at-hard-franchise-formula-albert-heijn\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ludwigvandam.nl\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Changes at hard franchise formula Albert Heijn"}]},{"@type":"WebSite","@id":"https:\/\/www.ludwigvandam.nl\/en\/#website","url":"https:\/\/www.ludwigvandam.nl\/en\/","name":"Ludwig &amp; van Dam Advocaten","description":"Franchiseadvocaten","publisher":{"@id":"https:\/\/www.ludwigvandam.nl\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ludwigvandam.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.ludwigvandam.nl\/en\/#organization","name":"Ludwig & van Dam Advocaten","url":"https:\/\/www.ludwigvandam.nl\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ludwigvandam.nl\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.ludwigvandam.nl\/wp-content\/uploads\/2021\/01\/lvd_logo_600.png","contentUrl":"https:\/\/www.ludwigvandam.nl\/wp-content\/uploads\/2021\/01\/lvd_logo_600.png","width":600,"height":93,"caption":"Ludwig & van Dam Advocaten"},"image":{"@id":"https:\/\/www.ludwigvandam.nl\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Ludwig-Van-Dam-Advocaten-110636798959526","https:\/\/www.linkedin.com\/company\/ludwig-&amp;-van-dam-advocaten\/"]},{"@type":"Person","@id":"https:\/\/www.ludwigvandam.nl\/en\/#\/schema\/person\/9565c71af3a2fb3f6578139541db1cb1","name":"mr. A.W. Dolphijn","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/ab3c996acc914c5b151a8d3e361c2080aca0e2eccc1b39c88afa0106f18ab640?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ab3c996acc914c5b151a8d3e361c2080aca0e2eccc1b39c88afa0106f18ab640?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ab3c996acc914c5b151a8d3e361c2080aca0e2eccc1b39c88afa0106f18ab640?s=96&d=mm&r=g","caption":"mr. A.W. Dolphijn"}}]}},"_links":{"self":[{"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/posts\/5328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/comments?post=5328"}],"version-history":[{"count":1,"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/posts\/5328\/revisions"}],"predecessor-version":[{"id":6372,"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/posts\/5328\/revisions\/6372"}],"wp:attachment":[{"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/media?parent=5328"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/categories?post=5328"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ludwigvandam.nl\/en\/wp-json\/wp\/v2\/tags?post=5328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}